Privacy Policy

Overview

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from Maison Siam.

By using our website, you agree to the collection and use of information in accordance with this policy.

Personal Information We Collect

When you visit the site, we automatically collect certain information about your device, including:

• Web browser
• IP address
• Time zone
• Cookies installed on your device

Additionally, as you browse the site, we collect information about:

• The pages you view
• The products you interact with
• Referring websites or search terms

We refer to this as Device Information.

When you make a purchase or attempt to make a purchase, we collect:

• Name
• Billing address
• Shipping address
• Payment information (processed securely)
• Email address
• Phone number

We refer to this as Order Information.

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you
• Provide customer support
• Screen orders for potential risk or fraud
• Improve and optimize our website

We may also use your information for marketing purposes, such as sending promotional emails (only if you opt in).

Sharing Your Information

We share your information with third parties to help us operate our business, including:

• Shopify (our ecommerce platform)
• Payment processors
• Shipping and logistics partners

We may also share your information when required by law or to protect our rights.

Cookies

We use cookies to improve your browsing experience and provide personalized content.

Cookies help us:

• Remember your preferences
• Understand how visitors use our website
• Improve performance and functionality

You can choose to disable cookies through your browser settings.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete this information.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to:

• Access your personal information
• Request correction or deletion
• Object to processing
• Request data portability

To exercise these rights, please contact us at the email below.

Data Transfers

Your information may be transferred outside of your country, including to Thailand and other countries where our service providers operate.

We take reasonable steps to ensure your data is handled securely.

Security

We take reasonable precautions and follow industry best practices to protect your personal information.

All payments are processed through secure, encrypted systems.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.

Contact Information

For more information about our privacy practices, or if you have questions, please contact us:

Email: support@maisonsiam.co
Phone: 064 806 30 51

Address:
36 Thong Lo, Khlong Tan Nuea
Watthana, Bangkok 10110
Thailand