Orders are shipped directly from Thailand.

Delivery usually takes 7–12 business days, depending on your location and local customs processing.

Once your order has been shipped, you will receive a tracking number.

Yes. Maison Siam ships worldwide so you can enjoy authentic Thai products wherever you live.

Shipping rates and delivery times are calculated at checkout.

Once your order has been shipped, you will receive an email with your tracking number.

You can use this number to follow your delivery at any time.

Maison Siam sources products locally in Thailand to ensure authenticity and quality.

This allows us to offer genuine Thai products rather than mass-produced alternatives.

Yes. All Maison Siam products are carefully selected in Thailand.

We focus on authentic items that reflect Thai culture, craftsmanship and everyday life.

Our products are sourced from trusted suppliers and local producers across Thailand.

Each item is selected for its quality and cultural authenticity.

We strive to present our products as accurately as possible.

However, slight variations in color, texture or details may occur due to lighting, materials or handcrafted elements.

We accept all major credit and debit cards, as well as other secure payment options available at checkout.

All payments are processed through encrypted and secure systems.

Yes. All transactions are protected by secure encryption technology to ensure your personal and payment information is safe.

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.

Include your order number and photos of the issue so we can resolve it quickly.

Yes, we accept returns within 14 days of delivery, provided the item is unused and in its original condition.

Please refer to our Refund & Returns Policy for full details.

You can reach us anytime using the details below:

Email: support@maisonsiam.co
Phone: 064 806 30 51

We aim to respond as quickly as possible.